Have you got a personal injury?

Compensation Claim FAQs

Now you have gathered information on your type of accident, it’s likely that you will have some questions about taking the steps to going through with your compensation claim. Here at PIC Claim we understand that this can be a daunting prospect, and you want to gather all of the available advice before commencing with what can sometimes be a lengthy legal process.

With this in mind we have compiled a list of some of the most frequently asked questions that we receive. However, if your question is not on this list, please feel free to contact us. Claim Compensation Now.


How long do I have to make a claim?

From the date of your accident you have exactly three years to submit your claim for compensation. However, there are some exceptions to this rule. If your accident happened to you before you turned 18, you have up until your 21st birthday to make your claim.

In the case of industrial illnesses such as mesothelioma, which can take decades to develop, there is generally a three year limit from the time that the illness is discovered.

In criminal injury cases dealt with by the CICA, you have two years, rather than three years from the date of the incident to submit your claim.


How long will my claim take?

This is usually dependant on the type of claim you are submitting and the circumstances involved. Some road accidents can be settled within a couple of months. This is because insurers sometimes see it as more beneficial to settle a legal dispute quickly rather than challenge it in the courts.

Some claims take longer to finalise due to their complex nature. This will commonly include medical negligence cases, which require a lot of evidence to figure out exactly who caused the problems and whether they could have been avoided.


I’m not sure if I can claim, what do I do?

The best thing to do is get in contact with us! Either by calling on 08000 93 33 93, or completing our Online Claim Form, our trained advisors are available and ready to assist you.

Usually, the main rule is that if you have been injured through no fault of your own, it’s likely that you will be able to make a claim. Therefore the majority of situations in which an injury has been sustained will be considered by our team.


Does my claim include loss of income/job?

Usually yes. If your injuries have caused you to take time off work, therefore lose income or even your position at a company, we can usually help you claim the loss of finance during this period. Because of this, we recommend contacting us as soon as possible, as we can start working on recovering your lost income straight away.


What is No Win No Fee?

No Win No Fee, otherwise known as a Conditional Fee Agreement, ensures that a claimant is protected from having to pay legal costs in the event that they lose their claim against the third party. This is made so by After the Event (ATE) insurance, which is a service we also provide to the solicitors we work with. At PIC Claim we guarantee that you will not be charged a penny throughout the duration of your claim.

In the majority of cases, when your claim is successful, the solicitor’s costs will be recovered from the losing side, meaning you keep 100% of your compensation payout. However, there are exceptions to this, mainly uninsured driver claims and criminal injury compensation claims, where the solicitor may take a small portion of the final award. Our trained claims handlers can advise you further about this is you wish to make this type of compensation claim.


Is there any paperwork to complete?

Yes, however you are not required to visit our offices to fill this out. Instead, we have a dedicated team of agents who will visit you at your home wherever you are in the country. They will assist you through every step of completing the forms and ensure that you are fully satisfied with the process ahead.


Will I need to go to court?

It’s highly unlikely that you will be required to go to court. The vast majority of cases are dealt with outside by contact between your personal injury solicitor and the insurers of the driver, employer or other party at fault for causing your injuries.

There are a small number of instances where attending a court could be required, however you are under no obligation to do should you not wish to. The main cases where a court may be required to hear the case is when an agreement into the final compensation award cannot be made.


How much compensation will I receive?

This again is dependant on what accident you have had and how severe your injuries are. It is impossible to say exactly how much you will get until a full assessment of your accident and a medical examination have taken place. However, compensation can range from a thousand, to hundreds of thousands of pounds in the most severe cases.

The best thing to do to get an idea of how much you are likely to receive is talk to one of our experienced claims handlers. We can be contacted directly on 08000 93 33 93, or by completing an Online Claim Form.

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Compensation claims FAQs

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